Enervation Learning

Our Certificate IV in Retail Management is designed for experienced retail employees who have a sound understanding of the skills and knowledge presented at the Certificate III level.  The Certificate IV course is focused on developing management capacities to coordinate and develop others through a variety of management skills:

    • Managing sales and service delivery
    • Managing merchandise and store presentation
    • Administering human resource policy
    • Leading and Managing people
    • Providing a safe working environment
    • Managing financial resources
    • Managing store facilities
    • Buying merchandise
    • Controlling inventory
    • Controlling store loss/security