Enervation Learning

BSB41004 Certificate IV in Business (Frontline Management) – 2 year course suitable for existing employees.
Competency in 8 units is required for this qualification - 5 core units and 3 electives.

Select five of the following core units:

  1. Develop work priorities
  2. Promote team effectiveness
  3. Implement effective workplace relationships
  4. Implement operational plan
  5. Monitor a safe workplace

Select three of the following elective units:

  1. Develop teams and individuals
  2. Implement workplace information systems
  3. Coordinate implementation of customer service strategies
  4. Implement continuous

improvement

    • Promote innovation and change
    • Lead work teams
    • Identify risk and apply risk management processes
    • Manage projects
    • Communicate electronically
    • Lead and facilitate e-staff