Enervation Learning
Our business training courses cover a wide range of functional areas to help participants and organisations to develop and improve administrative processes. Whether your administrative staff support frontline staff or whether they are your frontline staff the quality and effectiveness of the service they provide is critical to your business success.
Our Certificate II, III and IV in Business cover the following topics at basic, advanced and supervisor levels respectively:
• Working effectively in a business environment
• Time management
• Communication and teamwork
• Exercising initiative
• Improving work practices
• Supporting and managing innovation
• Establishing personal priorities and development opportunities
• Managing workplace information and storage
• Using business technology
• Coordinating and maintaining resources
• Preparing business documents
• Maintaining financial records, accounts and reporting
• Managing, coordinating and delivering a service to customers
• Providing information and promoting products and services to customers
• Working within Occupational Health and Safety procedures
• Establishing business networks
• Environmental procedures